Privacy Policy

1. Introduction

Restore Near Me ("we," "our," or "us") operates the Restore Near Me website and directory platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to find water damage restoration, mold remediation, and fire damage restoration professionals.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site.

2. Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Contact information: Name, email address, phone number, and mailing address when you submit a contact form or request a quote.
• Provider registration data: Business name, address, service areas, certifications, and other professional details when you apply to join our network.
• Account information: Login credentials if you create an account on our platform.
• Communications: Any messages, feedback, or correspondence you send to us.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device information: Browser type, operating system, device type, and screen resolution.
• Usage data: Pages visited, time spent on pages, click patterns, and referring URLs.
• Location data: Approximate geographic location based on your IP address, used to show relevant local providers.
• Cookies and similar technologies: See our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect to:

• Connect homeowners with qualified restoration professionals in their area.
• Process and manage provider applications to our network.
• Improve and personalize your experience on our platform.
• Communicate with you about services, updates, and promotional offers.
• Analyze usage patterns to improve our website and services.
• Comply with legal obligations and enforce our terms of service.
• Detect, prevent, and address technical issues or fraudulent activity.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With restoration providers: When you request a quote or contact a provider through our platform, we share your contact details with that provider so they can respond to your inquiry.
• Service providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and email delivery.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.
• Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.

To exercise any of these rights, please contact us at [email protected].

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Restore Near Me
Email: [email protected]
Phone: 1-800-RESTORE